Positive attitudes and failed queries: an exploration of the conundrums of consumer health information retrieval

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Volume 73, Issue 1 , Pages 45-55, February 2004

Qing T Zeng
- Department of Radiology, Decision Systems Group, Thorn 309, Brigham and Women’s Hospital, Harvard Medical School, 75 Francis Street, Boston, MA 02115, USA
- Corresponding author. Tel.: +1-617-7327694; fax: +1-617-7393672.
Sandra Kogan
- Department of Radiology, Decision Systems Group, Thorn 309, Brigham and Women’s Hospital, Harvard Medical School, 75 Francis Street, Boston, MA 02115, USA
Robert M Plovnick
- Department of Radiology, Decision Systems Group, Thorn 309, Brigham and Women’s Hospital, Harvard Medical School, 75 Francis Street, Boston, MA 02115, USA
Jonathan Crowell
- Department of Radiology, Decision Systems Group, Thorn 309, Brigham and Women’s Hospital, Harvard Medical School, 75 Francis Street, Boston, MA 02115, USA
Eve-Marie Lacroix
- National Library of Medicine, National Institutes of Health, Bethesda, MD, USA
Robert A Greenes
- Department of Radiology, Decision Systems Group, Thorn 309, Brigham and Women’s Hospital, Harvard Medical School, 75 Francis Street, Boston, MA 02115, USA