« Previous
Next »
International Journal of Medical Informatics
Volume 79, Issue 4
, Pages 252-267
, April 2010
Multi-professional patterns and methods of communication during patient handoffs
References
- . Adverse occurrences in intensive care units. Journal of the American Medical Association. 1980;244(14):1582–1584
- . Gaps in the continuity of care and progress on patient safety. British Medical Journal. 2000;320(7237):791–794
- JCICP, Strategies to Improve Hand-Off Communication: Implementing a Process to Resolve Questions, Joint commission Perspectives on Patient Safety, 2005 [cited 2006 June 4], Available from: http://www.jcipatientsafety.org.
- . Lost in translation: challenges and opportunities in physician-to-physician communication during patient handoffs. Academic Medicine. 2005;80(December (12)):1094–1099
- A. Vidyarthi, A Fumbled Handoff: Missed communication between teams, Cases and Commentaries: Hospital Medicine 2004 [cited 2006 June 1], Available from: http://www.webmm.ahrq.gov/case.aspx?caseID=55.
- . Handoffs: Implications for Nurses. Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville, MD: AHRQ; 2008;
- M.M. Dierks, C. Christian, E. Roth, T. Sheridan, The Patient Handoff as a Complex Task: Improving Performance through Simulation, 2003 [cited 2006 June 4]; Conference Abstract], Available from: http://www.anestech.org/media/Publications/IMMS_2003/sta12.html.
- In: Kohn L, Corrigan J, Donaldson M editor. To Err is Human: Building a Safer Health System. Washington: National Academy Press; 2000;
- . The quality in Australian Health Care Study. Medical Journal of Australia. 1995;163:458–471
- The nature of adverse events in hospitalized patients. Results of the Harvard Medical Practice Study II. New England Journal of Medicine. 1991;324(February (6)):377–384
- . Communication failures: an insidious contributor to medical mishaps. Academic Medicine. 2004;79(2):186–194
- . Interdisciplinary communication: an uncharted source of medical error?. Journal of Critical Care. 2006;21:236–242
- . Federal patient safety initiatives panel summary. Journal of the American Medical Informatics Association. 2002;9(November–December Suppl.):S8–S10
- . Assessing recommendations from the IOM's quality chasm report. Journal of the American Medical Informatics Association. 2004;18(1):30–35
- Leapfrog, The Leapfrog Group for Patient Safety: Safety Objectives, 2005 [cited 2005, August 1], Available from: http://www.leapfrog.org.
- . Patient SAFETY: Achieving A New Standard for Care. Washington, DC: The National Academy Press; 2004;
- B. Obama, President Barack Obama's Inaugural Address, 2009 [cited 2009, January 29], Available from: http://www.whitehouse.gov/blog/inaugural-address/.
- T.G. Thompson, D.J. Brailer, The Decade of Health Information Technology: Delivering Consumer-centric and Information-rich Health Care – Framework for Strategic Action, 2004.
- JCAHO, Health Care at the Crossroads: Guiding Principles for the Development of the Hospital of the Future: The Joint Commission, 2008.
- JCAHO, Facts about 2006 National Patient Safety Goals, 2005 [cited 2005, August 1], Available from: http://www.jcaho.org/accredited+organizations/patient+safety/06_npsg/06_facts.htm.
- R. Charette, Dying for data, IEEE Spectrum Online, 2006.
- . Perceived information needs and communication difficulties of inpatient physicians and nurses. Journal of the American Medical Informatics Association. 2002;9(November (90061)):S64–S69
- . Understanding implementation: the case of a computerized physician order entry system in a large Dutch university medical center. Journal of the American Medical Informatics Association. 2004;11(4):207–216
- . Some unintended consequences of information technology in health care: the nature of patient care information system-related errors. Journal of the American Medical Informatics Association. 2004;11(March (2)):104–112
- . Different lenses, improved outcomes: a new approach to the analysis and design of healthcare information systems. International Journal of Medical Informatics. 2002;65:59–74
- . Computerized physician order entry: helpful or harmful?. Journal of the American Medical Informatics Association. 2004;11(2):100–103
- Role of computerized physician order entry systems in facilitating medication errors. Journal of American Medical Association. 2005;293(March (10)):1197–1203
- . More nursing, fewer deaths. Quality & Safety in Health Care. 2006;15(February (1)):2–3
- . Changing patterns of patterns of change: the effects of change in technology on social network structure and power. Administrative Science Quarterly. 1990;35(1):104
- . The Effects of Hands Free Communication Devices on Clinical Communication: Balancing Communication Access Needs and User Control. Washington, D.C.: American Medical Informatics Association Symposium; 2008;
- . Are social networks technologically embedded? How networks are changing today with changes in communication technology. Social Networks. 2005;27:317–335
- . Future directions in evaluation research: people, organizational, and social issues. Methods of Information in Medicine. 2004;43(3):215–231
- . Nursing and the informatics revolution. Nursing Outlook. 2005;53:183–191
- . Evaluation in health informatics: social network analysis. Computers in Biology and Medicine. 2002;179
- . Reducing the frequency of errors in medicine using information technology. Journal of the American Medical Informatics Association. 2001;8(July (4)):299–308
- . Organizational factors that influence information technology diffusion in academic health science centers. Journal of the American Medical Informatics Association. 1997;4:102–111
- . A systematic review of the literature on multidisciplinary rounds to design information technology. Journal of the American Medical Informatics Association. 2006;13(May–June (3)):267–276
- . Enabling technologies promise to revitalize the role of nursing in an era of patient safety. International Journal of Medical Informatics. 2003;39:29–38
- . “We decide, you carry it out”: a social network analysis of multidisciplinary long-term care teams. Social Science & Medicine. 1997;45(9):1411–1421
- . Four rules for the reinvention of health care. British Medical Journal. 2004;328:1197–1199
- . Key Capabilities of an Electronic Health Record System. Washington, D.C.: National Academy Press; 2003;
- . Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press; 2001;
- . Interdisciplinary collaboration for healthcare professionals. Nursing Administration Quarterly. 2008;32(1):40–48
- . Deriving design recommendations through discount usability engineering: ethnographic observation and thinking-aloud protocol in usability testing for computer-based teaching cases. In: AMIA, Annual Symposium Proceedings/AMIA Symposium. 2003;p. 346–350
- . Increasing the success of physician order entry through human factors engineering. Journal of Healthcare Information Management. 2002;16(1):71–79
- . Human factors research in anesthesia patient safety: techniques to elucidate factors affecting clinical task performance and decision making. Journal of the American Medical Informatics Association. 2002;9(November (90061)):S58–S63
- . “Smart” pumps: a cautionary tale of human factors engineering. Critical Care Medicine. 2005;33(3):679–680
- . Information Processing and Human Machine Interaction: an Approach to Cognitive Engineering. New York: North-Holland; 1986;
- . Cognitive Work Analysis: Toward Safe, Productive, and Health Computer-Based Work. London: Lawrence Erlbaum Associates; 1999;
- . Interface design and cognitive style in learning an instructional computer simulation. Computers in Nursing. 2001;19(4):164–171
- . Medical error: is the solution medical or cognitive?. Journal of the American Medical Informatics Association. 2002;9(November (90061)):S75–S77
- . Cognitive and usability engineering methods for the evaluation of clinical information systems. Journal of Biomedical Informatics. 2004;37(1):56
- . Comprehensive analysis of a medication dosing error related to CPOE. Journal of the American Medical Informatics Association. 2005;12(4):377–382
- . The wrong patient. Annals of Internal Medicine. 2002;136(June (11)):826–833
- . Achievable steps toward building a national health information infrastructure in the United States. Journal of the American Medical Informatics Association. 2005;12(2):113–120
- K. Bensing, Collaboration in healthcare, Advance for Nurses 25 (April(Texas/Louisiana)) (2005) 21–25.
- . PalmCIS: A Wireless Handheld Application for Satisfying Clinician Information Needs. 2004;pp. 19–28
- . Communication among health professionals. British Medical Journal. 1998;316(February (7132)):642
- . Changing the work environment in ICUs to achieve patient-focused care. Chest. 2006;130(5):1571–1578
- . Nurse-Physician communication during labor and birth: implications for patient safety. Journal of Obstetric, Gynecologic, and Neonatal Nursing. 2006;35(4):547–556
- . Workforce management. Using technology to improve physician-nurse communication. Journal of Clinical Systems Management. 2003;5(10):10–12
- . Description of a method to support public health information management: organizational network analysis. Journal of Biomedical Informatics. 2007;40(4):422–428
- . Findings from an organizational network analysis to support local public health management. Journal of Urban Health: Bulletin of the New York Academy of Medicine. 2008;85(4):572–584
- . Understanding a collaborative effort to reduce racial and ethnic disparities in health care. Social Science & Medicine. 2008;67:1018–1027
- Social network analysis as an analytic tool for interaction patterns in primary care practices. Annals of Family Medicine. 2005;3(September–October (5)):443–448
- . The medication advice-seeking network of staff in an Australian hospital renal ward. Studies in Health Technology and Informatics. 2007;130:217–231
- . ORA User's Guide 2007. Pittsburgh: Carnegie Mellon University, School of Computer Science, Institute for Software Research; 2007;
- K. Carley, J. Reminga, ORA: Organization Risk Analyzer, Technical Report, Carnegie Mellon University, School of Computer Science, Pittsburgh, 2004, Report No.: CMU-ISRI-04-106.
- . Qualitative research methods for evaluating computer information systems. In: Anderson JG, Aydin CE, Jay SJ editor. Evaluating Health Care Information Systems: Methods and Applications. 2nd ed.. Thousand Oaks, CA: Sage; 2005;p. 30–55
- . The boundary specification problem in network analysis. In: Freeman LC, White DR, Romney KA editor. Research Methods in Social Network Analysis. Fairfax, VA: George Mason University Press; 1989;
- . Network analysis. In: Sullivan JL, Niemi RG editor. Series: Quantitative Applications in the Social Sciences. Beverly Hills: Sage Publications, Inc; 1982;
- . Social Network Analysis: Methods and Applications. New York: Cambridge University Press; 1994;
- K. Carley, D. Columbus, M. DeReno, J. Reminga, I.-C. Moon, ORA User's Guide 2008, Technical Report, Carnegie Mellon University, Institute for Software Research, Pittsburgh, 2008, Report No.: CMU-ISR-08-125.
- . Social network analysis: methods and applications (book). Contemporary Sociology. 1996;25(2):275
- . Social Network Analysis. 2nd ed.. London: Sage; 2005;
- . Graph theoretical dimensions of informal organizations. In: Carley K, Prietula M editor. Computational Organizational Theory. Hillsdale, NJ: Lawrence Erlbaum; 1993;p. 89–111
- . The strength of weak ties. The American Journal of Sociology. 1973;78(6):1360–1380
- D. Krackhardt, Sample Questionnaires, 2007 [cited 2007 July 30], Available from: http://www.andrew.cmu.edu/user/krack/questionnaires.shtml.
- . Commentary: to err is not entirely human: complex technology and user cognition. Journal of Biomedical Informatics. 2005;38:264–266
- . Email, social networks, and performance: an econometric case study. In: Freeman L editors. Social Network Analysis. London: Sage Publications; 2007;
- . Applying an evaluation framework for health information system design, development, and implementation. Nursing Research. 2006;55(2S):S37–S42
- . When conversation is better than computation. Journal of the American Medical Informatics Association. 2000;7(May (3)):277–286
- A. Edwards, L.-A. Fitzpatrick, S. Augustine, A. Trzebucki, C.S. Lai, C. Presseau, et al., Synchronous communication facilitates interruptive workflow for attending physicians and nurses in clinical settings, International Journal of Medical Informatics (2009), doi:10.1016/j.ijmedinf.2009.04.006.
- J.J. Saleem, A.L. Russ, C.F. Justice, H. Hagg, P.R. Ebright, P.A. Woodbridge, et al. Exploring the persistence of paper with the electronic health record. International Journal of Medical Informatics (2009), doi:10.1016/j.ijmedinf.2009.04.001.
- . Communication loads on clinical staff in the emergency department. The Medical Journal of Australia. 2002;176(9):415–418
- . Enhancing patient safety: improving the patient handoff process through appreciative inquiry. Journal of Nursing Administration. 2007;37(February (2)):95–104
- . Improving patient safety through standardization of the handoff process for postoperative pediatric cardiothoracic patients. Clinical Nurse Specialist. 2007;21(March–April (2)):116
- . Sharing information at transfers: proven technique to aid handoff communications. Joint Commission Perspectives on Patient Safety. 2005;5(December (12)):9–10
- . Main barriers to effective handoffs identified: treatment settings seen as key challenges. Healthcare Benchmarks and Quality Improvement. 2006;13(February (2)):17–19
- . Assessing the political landscape: structure, cognition, and power in organizations. Administrative Science Quarterly. 1990;35:342–369
- . Captain, I was trying earlier to tell you that you made a mistake; Deference and Demeanor at 30,000 feet. Language in action: New Studies in Language in Society. 2000;289–299
- . Error, stress, and teamwork in medicine and aviation: cross sectional surveys. British Medical Journal. 2000;320(March (7237)):745–749
PII: S1386-5056(09)00193-2
doi: 10.1016/j.ijmedinf.2009.12.005
© 2009 Elsevier Ireland Ltd. All rights reserved.
« Previous
Next »
International Journal of Medical Informatics
Volume 79, Issue 4
, Pages 252-267
, April 2010
